Thousands of businesses reap huge benefits from virtual number services
A virtual number diverts calls to your agent’s number when you are not able to receive calls. This enables you to get all the calls for business leads and none of the call can be missed ever. In fact, you can also track, record and respond to every incoming business call and drive conversions out of those calls.
You can measure caller’s intentions and interest and rate conversations with customers to classify leads with the programmed keyword spotting feature. Encourage probable prospects and reduce agitation
When you announce your virtual number on the website, it induces calls straightaway with the agents. This will automatically cut customer waiting time and discourse inquiries and interests in real time and convert more leads
Virtual number provides the controllability to manage sales without being restrained to your workplace. These calls from the prospects can be progressed to your personal mobile phone so you manage your business anytime, anywhere.
Virtual number solution can protection the employee and clients identity by hiding the particular phone number while to and fro of the calls
Intelligent call routing spots an idle representative or agent. Thus it directs the call from customers to them
Ride the wave with Flexfony’s powerful Virtual Number Solutions
By this we mean that you will be able to get calls and campaign reports, caller location and analytics for all inbound calls that are directed via the business website and the provided virtual number. You can also find and analyze the source of incoming website visitors.
These are the calls that can be routed to the regional agent. It basically redirects customer’s calls automatically to the regional agent based on the callers history and location.
The virtual numbers provided by us can be integrated with all leading CRM software. It can also create customizable dashboard by gathering and syncing scattered customers information through varied sources.
With our virtual number services 50 calls can be handled simultaneously. This will enhance your received calls rate by 80%. It will turn your peak hour calling load to hassle free operations.
Get Numbers for both domestic and global markets to make your business location universal
For efficient professional image it is required to provide strong customer support 24/7 and 365 days a year that too, with smooth functioning
Elude investment in infrastructure as FlexFony’s virtual number solution tailors IVR flow, facilitates CRM integrations and provide API’s to accommodate to a client’s business requests
We upkeep customary PSTN calling globally and VOIP calling in international markets
FlexFony’s auto keyword spotting, IVR automation and AI-based sentiment analysis topographies let you save a lot of the bandwidth